Contact Us

24-hour Cardmember Service or to Report a Lost/Stolen Card 
We accept relay calls

Outside U.S. or Canada, (call collect): 1-701-461-0444

Billing Inquiries and Other Written Correspondence 
U.S. Bank National Association
Cardmember Service
P.O. Box 6361
Fargo, ND 58125-6361  


Send Payments
U.S. Bank National Association
Cardmember Service
P.O. Box 790408
St Louis, MO 63179-0408

Make sure to include your account
number in the memo area of your check.

Overnight Address
U.S. Bank National Association
Attn: #790408
824 North 11th Street
St. Louis, MO 63101-1016

Email us
For questions specific to an existing account, please Log in to Online Banking to authenticate that you are the account owner:
  1. Log In to Online Banking
  2. Under the “Customer Service” tab, select “Contact Us”
  3. Select "Email Us"

For general questions about the Polaris Visa Card  program, contact us by email.

We may change APRs, fees and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

The creditor and issuer of this card is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc.

©2017 U.S. Bank National Association. All rights reserved.

Learn more about the Polaris Visa card Rewards Program Terms and Conditions.

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