AutoPay/WebPay

With Online Banking, you have the flexibility to make a same-day payment, schedule a future payment or sign up for AutoPay, where your payment is scheduled on the same day each month. You can use a U.S. Bank checking account or an external account to make payments to your credit card. If you choose to set up an external payment account, it only needs to be set up once for all future payments.

To make a payment:

1. Log in to Online Banking.
2. Under the "Bill Payments" tab, select "Pay My Account" or "Pay a U.S. Bank Account".
3. Select the Account you are paying, and the Account you are paying from.
4. Select the frequency, either Once for a onetime payment, or Recurring to set up AutoPay.
5. Complete the remaining payment information and select Continue.
6. Review the payment details and click Submit.

The cut-off time for same day Web (non-AutoPay) payments varies but generally ranges between 5 pm and 8 pm CT. Please contact Cardmember Service if you have questions about your applicable cut-off time.

PhonePay

Making a payment over the phone is easy! First you need to sign up for this option, and then each time you make a payment via our automated phone system, your next statement will reflect that payment. After you've set up PhonePay the first time, call Cardmember Service anytime before your payment due date—even on the due date if you call before 7 p.m. (CST). Have your Card account number handy and follow the easy payment instructions. There is no charge for a payment made through our automated phone system.¹ To sign up for PhonePay just call Cardmember Service.

Mail

Send your check or money order to:
U.S. Bank
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Be sure to include your account number in the memo area of your check.

Get the most out of your card when you add additional authorized users to your account*. You’ll have peace of mind knowing that the people close to you have credit when they need it. Plus, you’ll experience more convenience and control when spend and transactions are all on one statement. It’s easy to do online – just follow these simple steps.

To add an Authorized User to your account:

1. Log in to Online Banking. 
2. Under "Customer Service", select "Self Service".
3. Under the Credit Card Section, select "Add Authorized User".
4. Provide the information requested and submit!

*Primary cardmember is liable for charges made by their authorized users.

To request a balance transfer:

1. Log in to Online Banking.
2. Select your Card from the home page
3. Select "Request a Balance Transfer" from the left navigation.
4. Select your Account and click Next.
5. Click "Transfer a balance from another credit card."

Note: Rewards points are not awarded on Balance Transfers. Transferring a balance will not automatically close your other account. If you wish to close your existing account, please write to the creditor

Online convenience checks allow you to transfer balances or make payments to someone, and the amount will be billed to your Card. You can request that a booklet of checks be mailed directly to you.

To request convenience checks:

1. Log in to Online Banking.
2. Select your Card from the home page
3. Select "Request a Convenience Check" from the left navigation.
4. Select your Account and click Next.
5. Click "Order a booklet of Convenience Checks."
6. Follow the simple instructions to request a Convenience Check.

Note: Available on select products. Rewards points are not awarded on Convenience Checks.

With Online Banking, you can view your account balance and over two years of transactions. You can also view Online Statements, building up to 7 years of history.

Learn more about the benefits of going paperless.

Account Alerts notify you of important account activity, such as a low available balance or when a payment is due. You can set-up these alerts and select where you would like an email or text message notification delivered.² The following alerts are available: Statement and Payment Alerts

Online Statement Available
Payment Due
Payment Overdue
Payment Posted

Account Balance Alerts
Available Credit
Balance Exceeds Defined Amount
Transaction Alerts

Suspicious Transaction
Transaction Dollar Amount
Credit Posted
Debit Posted
Card Not Present
International Transaction

To set up Account Alerts:

1. Log in to Online Banking.
2. Select "My Alerts" under the "Customer Service" tab.
3. Click "Add Alerts" next to your Card account.

Security Alerts notify you when sensitive personal information, like an ID or address, changes. These alerts do not require any set-up and are automatically delivered to your primary email address.

You will be notified when the following events occur:

• Address or phone number changes
• Primary email address changes
• Online Banking ID or Password changes
• ID Shield Changes (including setup, questions and answers or image/sound and phrase changes)
• Online Banking ID and Password were disabled due to multiple, incorrect login attempts
• Login Assistance was requested to provide your Online Banking ID

How to change where security alerts are delivered

To change your primary email address:

1. Log in to Online Banking.
2. Select "Edit Profile" under your name and email address.
3. Click "Edit" next to Primary Email information.

U.S. Bank overdraft protection protects your U.S. Bank Checking account from costly overdrafts by automatically transferring cash to it from your Polaris Visa credit card account.

With your Online Banking spend analysis, you can download a year-to-date summary for the current year, or an annual account summary for the two previous calendar years.

To access the spend analysis:

1. Log in to Online Banking.
2. On the My Accounts page, click the “View Spend Analysis” link under your Card.

Note: Data is loaded on a monthly basis and should be available by the 5th business day of the month. If you are attempting to access a new account, the account must go through one statement cycle before the data will become available.

To request a copy of your Cardmember Agreement:

1. Log in to Online Banking.
2. Select "Self Service" under the "Customer Service" tab.
3. Select "Manage Your Credit Account."
4. Click on "Polaris Visa Card."
5. Select "Request A Cardmember Agreement" and follow the easy steps to submit your request.

Your Agreement will be mailed to you within 7-10 business days.

It's easy to download your transaction data into Quicken® or Microsoft® Excel formats.

To download transaction data:

1. Log in to Online Banking.
2. Select your Credit Card account on the home page.
3. Select "Download Transactions" in the Account Activity section. 
4. Select the date range.
5. Select the download file type.
6. Click "Download Transactions."